Welcome, how can we help you?

Here are some frequently asked questions

YES and NO it depends on the products you want to buy. We advise you to ask us.

We use 25 kgs PP bags and 10-12 kgs vacuum-packed carton boxes.

30 bags of 25 kgs (750 kgs).

63 boxes of 10 or 12 kgs (630-756 kgs)

Approximately 560 bags or 1000 carton boxes. The bag and Box stuffing plan may change the total number of boxes loaded. Around 10-14 tons fit in.

Approximately 960 bags or 1600 handle carton boxes. Around 16-24 tons fit’s in a 40′ container.Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste

We use Euro pallets (800mm x 1,200mm X Height).

A 20’ft container can hold 11 Euro pallets, while a 40′ container, 23-24 euro pallets.

Ex Works (EXW) Factory, FCA, Free On Board (FOB), CPT, CFR, and CIF only. Please advise on the delivery terms of your proforma invoice for the exact Incoterms®️ 2010.

T/T in advance. For high volume orders, 20%-50% of funds are requested before packaging. 50% t/t in advance and 50% on 21 or 45 days net it may be accepted for long-term and reputable clients

 Once you receive the proforma invoice, you have a time of 3 working days to make the payment and send us the scanned copy of the swift/bank transfer. In case of late payment, our company has the right to cancel the order after an earlier notification to the buyer.

1. Order confirmation per Email
2. Proforma invoice will be issued in a few hours
3. Payment terms: T/T in advance
4. You send a copy of your swift payment (within 72h of receiving the proforma invoice) 
5. Inspection: can be arranged
6. Shipment: Once we confirm the payment in our bank account, the goods will be available for shipping. Usually, in 1-3 working days, your products are ready for loading.

For full container loadings, you should ask shipping companies like Mediterranean Shipping Company (MSC), ZIM lines, MAERSK line, Hanjin Shipping, and companies that offer international transport services & freight forwarding shipping to/from the UK.

For full truck loadings, transport cost to all European destinations starts from 0,05-pound cent per kg. For partial loadings of 1-10 euro pallets, land transport cost is from 0,10 cents to 0,50 cents per kg. For single euro pallet loading, the average transport cost is around 0,30-0,36 pound cents per kg.

The Goods are delivered to the carrier in excellent condition. All goods shall, from the moment of loading to the first carrier, travel at the client’s risk. If any shortage, damage, or defection is discovered either at the time of delivery or later, it is incumbent upon the consignee to file claims for redress against the carrier. Our company is not responsible for the lack of handling of products by the carrier or the recipient.

Unless due to Seller’s error, no Goods are to be returnable or refundable without seller’s prior authorization. Receipt of Goods constitutes full acceptance of their quality and quantity. 

Yes, samples may be shipped. The client pays for shipping and handling charges.

Yes, our company offers certificates such as Euro1, phytosanitary, inspection, origin, health analysis, aflatoxin, declarations of Non-GMO, Non-Radiation, allergens, quality, weight, packing list, and technical sheets. We are certified by the Hellenic food authority (efet) for using proper practices on processing and handling our products, while all the tree nuts are produced in establishments that comply with the provisions of Regulation (EC) No 852/2004 on the hygiene of foodstuffs. Moreover, we are HACCP compliant and a peanut-free facility too.

Yes and no, it depends on your geographic location and our discretion. Exclusive rights are reserved for established companies who are able to move a high volume of products, and furthermore after a trial period.

Yes, and No, it depends on the products and the quantity that you want to buy per year. In any case, it is necessary to receive a down payment of 25% of the final payment for long-term deliveries.